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Frequently Asked Questions
Find answers, guidance, and support for your journey toward safe housing and independence.
Accommodation & Housing Support
Women fleeing domestic abuse may be able to access emergency accommodation, refuge spaces, supported housing, temporary accommodation and long-term housing solutions. Supported accommodation provides a safe place to live alongside practical and emotional support to help women recover from trauma, access services, rebuild confidence and move towards independent living. Lily Housing provides safe, secure and fully furnished supported accommodation for women and mothers who have experienced domestic abuse.
Supported accommodation in Birmingham can be accessed through local authorities, domestic abuse services, social workers, healthcare professionals and specialist housing providers. Lily Housing offers specialist supported accommodation for women and children across Birmingham and the surrounding areas.
Expectant mothers experiencing homelessness may be eligible for housing support, supported accommodation, homelessness prevention services, maternity support, benefits advice and healthcare referrals. Lily Housing provides safe accommodation and tailored support to help expectant mothers prepare for parenthood while building a stable future.
Yes. Lily Housing offers accommodation and support for mothers and babies, helping families remain together while providing practical guidance, emotional support and assistance with independent living.
Exempt accommodation is a type of supported housing where residents receive care, support, supervision or assistance in addition to accommodation. It is designed for people who require additional support due to vulnerability or personal circumstances.
Support & Wellbeing
Trauma-informed housing recognises the impact trauma can have on a person's wellbeing and recovery. Lily Housing provides a safe, empowering environment where women can rebuild confidence, regain independence and move forward positively.
How does supported housing help survivors of domestic abuse?Supported housing provides a secure place to live alongside specialist support services that promote recovery and independence. Support may include emotional wellbeing, access to services, housing guidance and future planning.
How does supported housing help survivors of domestic abuse?Supported housing provides a secure place to live alongside specialist support services that promote recovery and independence. Support may include emotional wellbeing, access to services, housing guidance and future planning.
We prioritise safety through secure accommodation, trauma-informed practices, trained support staff, safeguarding procedures, risk assessments and partnership working with specialist agencies.
Residents receive information about emergency support procedures and relevant services when they move into accommodation.
Yes. Our support workers are trained to provide compassionate, resident-centred support that reflects best practice within supported accommodation services.
Referrals & Eligibility
Referrals can be made through local authorities, domestic abuse services, homelessness services, social workers, healthcare professionals, charities and support organisations. Each referral is assessed to ensure the accommodation is suitable.
Accommodation is typically accessed through referrals. Please contact Lily Housing to discuss your circumstances and eligibility.
Referrals may be accepted from local authorities, domestic abuse services, social workers, support organisations, healthcare professionals and community agencies.
Referrals may be accepted from local authorities, domestic abuse services, social workers, support organisations, healthcare professionals and community agencies.
Yes. Every referral is carefully assessed to ensure Lily Housing can provide the appropriate accommodation and support.
Moving Forward & Independence
The aim of supported accommodation is to help residents move into long-term independent living. Support may include housing applications, budgeting, employment support, education opportunities and future planning.
Length of stay varies depending on individual circumstances, support needs and progress towards personal goals.
Yes. We support residents with transition planning and preparing for sustainable, long-term housing solutions.
Contacting Lily Housing
You can contact Lily Housing through our website contact form, by phone or by email.
Our team aims to respond to all enquiries as quickly as possible and will discuss accommodation availability and support needs during the initial conversation.
Still have questions? We’re here to help.
Call our supportive team today on
07356 230 900.
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